Thursday, 28 March 2013 10:46
The Security Industry Amendment Act 2012 commenced on the 1st November 2012. The impacts of this act are already starting to be seen at venues around NSW.
Thursday, 28 March 2013 15:24
Hue Karaoke, 321-325 Sussex St, Sydney was the first to be issued with a second strike in the 3 Strikes disciplinary scheme. There are now 37 venues with a first strike on the 3 Strikes Disciplinary Scheme.
Monday, 09 September 2013 11:16
More reasons why Harassment, Bullying and Discrimination are not good business
This year there are two additional reasons why your business should ensure that steps have been taken to prevent harassment, bullying and discrimination at your workplace. In addition to the costs impacting on the business through productivity, morale and turnover to name a few, the Workplace Gender Equality Agency and Fair Work Australia have new legislation putting pressure on organisations to make it a priority.
Monday, 09 September 2013 11:28
A new business name and venture for the Directors of Workskills Australia - Ellie Roach and Christine Williamson.
Workskills Australia is excited to work in partnership with Allied Risk Solutions for their training and development programs for the Club industry.
Workskills Australia specialises in Vocational Education and Management consulting delivering a range of services to the Hospitality industry nationally and internationally.
Monday, 09 September 2013 11:55
The SINGLE Most Important Content Area To Include In Your Resume Is ……………
They are looking to see if you can ACHIEVE the same things you have talked about and MORE in their business. Simple really !!!!!
Monday, 09 September 2013 11:38
Emotionally Intelligent Customer Service – Morgan Stewart
“Why are people talking about emotional intelligence and customer service?” was a question heard recently from a Senior Club Manager.A fair question and one that has five points that answer it in a way that demonstrates how to partner the principles of Daniel Goleman’s emotional intelligence and customer service.
We are in the Hospitality business, fighting for the discretionary spend of our customers and the aim of hospitality is to be ‘hospitable’, which can be easier said than done in businesses that generally say they know all about customer service.
Thursday, 28 March 2013 15:13
Gong Grog use Near Top
The following is part of the article that appeared in the Illawarra Mercury, on the 22 March 2013.
Monday, 09 September 2013 12:00
This month I want to tell you about a new innovative product with the potential to dramatically reduce your exposure to risk of significant loss during a robbery or hold up.
It is an Australian development of a product made in Sweden and will be available in July 2013.
It is called the Holdup Recovery Solution and consists of:
1. A miniature tracker unit:
Which can be disguised as a pack of cigarettes, a stack of $20 notes or built into jewelry boxes/display stands
It can be tracked using GPS, GSM or RFID.
It is so small and light that seven can be fitted in a pack of cigarettes!
2. Mobotix cameras
These are remote guard enabled, providing a clear chain of evidence linking the robber to the stolen goods. These cameras are the biggest revolution in CCTV., featuring ACTIVITY DETECTION as opposed to motion detection.
Monday, 09 September 2013 12:29
Analogue two-way radios have been used for business applications as far back as 1933, and they were originally placed into service by the U.S. military 20 years before then.
Today, two-way radio technology is so widespread, it has become nearly as common as a household appliance. This time-saving communications tool has now become a favorite choice for commercial, industrial, military, and even personal use.
The history of the two-way radio is long and well defined, but the question still stands as to whether the analogue radio is strong enough to offset the advantages of the feature-rich digital devices that are growing in popularity.
Monday, 08 April 2013 15:23
As a business you like to have everything safe, robust and secure. You would also like to have some assurance that things will continue as they were.
Unfortunately change is an ever present danger and assurances don’t come easily in this type of environment.
You may even rely on remote access to your business systems over the Internet. As a consequence of this flexibility in this current environment of distributed electronic connectivity, we have the proliferation of viruses, hackers and fraud. They attempt to steal identities, passwords, names and addresses, whatever is left unprotected.
Businesses today need to be aware of the risks and cater for them as best they are able.
This is a brief guide intended to help inform you about the risks to your business notably those unseen dangers that do exist, and how to be best prepared for them.
Thursday, 28 March 2013 11:52
Social Media is now common place with a majority of our employees, which is easy to believe when statistic such as Facebook reveal they have over 1 billion monthly, active users.
With this growing form of communication, it hasalso put the spot light on how employer’s navigate the line between an employee’s privacy, out of hours conduct and their right to personal expression and the employer’s right to protect its organisation’s reputation, enforce the contractual relationship with its employees and also protect the safety of the staff.
Cases have established that employees making derogatory comments about their employer from their home computers outside of work hours can come under scrutiny of the employer. In one case Commissioner Bissett makes the statement that “it would be foolish of employees to think they may say as they wish on their Facebook page with total immunity from any consequences.”
Thursday, 28 March 2013 11:59
There are some fascinating new initiatives in the CCTV world this year and in order to explain them we will need some context.
Thursday, 28 March 2013 11:43
Why is it so confusing about the different funding options available to clubs to support their training requirements?
How can TAFE SWSI make it easier for you?
What is Workforce Development funding – who applies for it and how does one access this funding? Why have the traineeship amounts been reduced, and so on?
These seem to be the constant themes that many of our club partners are seeking the answers to.
Thursday, 28 March 2013 11:17
Recently the 2012 inaugural OOPS Superior Service Awards were announced, recognising the venue and also the individual team member who consistently provided patrons outstanding superior customer service.
“Possibly the best experience that I have had at a club so far - service and staff could not be faulted.”
Thursday, 28 March 2013 11:09
Workplace bullying is “verbal, physical, social or psychological abuse by your employer (or manager), another person or group at work.”
Bullying Behaviour is a Hazard
In our current environment, if we see an exposed electrical lead on the floor or someone not wearing their safety boots into a restricted area, a quick reaction can eliminate the hazard. As education grows, employers become better informed of their obligation to take reasonable steps to prevent bullying and harassment. When the signs of overt bullying are identified such as; attacking or threatening someone in the workplace or pushing and shoving a fellow colleague the appropriate steps are taken to eliminate the bullying behaviour.
Thursday, 28 March 2013 10:54
Brought to you by Jenny White, MD of White Now www.whitenow.com.au
Wednesday, 12 December 2012 10:04
SLED and ALEC Audits - Is your Security Ready?
The Security Industry Amendment Bill 2012 has been passed by the NSW Parliament and is now in effect (commenced 1st November 2012).
It will significantly enhance the NSW Police Force's regulation of the security industry. Many of the changes came out of reviews undertaken by the Australian Crime Commission and the Independent Commission Against Corruption. Evidence of organised crime and outlaw motorcycle gangs operating specifically in the security Industry in all mainland states was brought to the attention of the legislators.